The Contact Form Above is the Best Way to
Contact Bill (Sales & Tech Support) or
Kris (Order Fulfillment & Shipping) at STEEL F/X® Patinas.
When You Click on the “SUBMIT” Button, We Will be Notified Immediately & Respond to Your Questions, Concerns or Needs as Soon as Possible.
Website Orders Received by 3:30 p.m. MST (MDT), Will Ship the Same Day! Phone Orders May Be Delayed up to 24 Hrs.
Orders Received After 3:30 p.m., or Weekends, Will Ship The Following Business Day. (M-F) – UPS Does Not Pick Up on Weekends.
Note: Several Shipping Options Are Now Available for You at Checkout. Some Items Can Ship by ‘Next Day Air’, and Unfortunately, Some Products Such as Clear-Coats, Dyes & Alcohol Inks Can Not Ship by AIR. You Can Now Click the Tab, ‘MY ACCOUNT‘, Which Will Show More Information Regarding Your Account.
Important: You Will Receive a Tracking Number via an Automated Email From UPS® via STEEL F/X PATINAS at The End of Each Day.
This Courtesy UPS email called ‘Quantum View’, Contains Your Tracking Number, So Check Your Junk Mail or Spam Before Calling to Check on the Status of Your Order. It is Sent at the End of Each Day, Usually in the Evening of the Day Your Package/s Shipped.
Please add (pkginfo@ups.com) and (auto-notify@ups.com) to your email “Contacts List”.
If you Didn’t Receive the Automated Email & Need to Check Status of a Shipment, We’ll be Glad to Help.
Just Fill Out the Contact Form Above or Give Us a Call at 1-800-710-1273. Please Refer to Your Order Number and Date of Order, If Possible.
Thank You Very Much!
Bill Worden, Owner ~ STEEL F/X® PATINAS
We have used several of your patinas, with great success. We are currently working with some of your airbrush dyes. We have a few little bugs to work out, but the results are AMAZING! Thanks Bill for the great products.
@Dragncut Thanks for taking a few minutes to give us your positive feedback. Tell me a little more about the airbrush bugs you’re having and there’s a good chance I can be of help.
Again, thank you very much for the nice comments.
Bill
Bill provides QUALITY Customer service and QUALITY Products. He is on top of every thing, if you have a question, Bill answers, not someone else.
I will always do business with Bill, QUALITY all the way around.
Black Dog Wood & Steel
Thanks, Shawn!